About These Terms

Welcome to DA Business Coach. Your use of our website and the services we provide are governed by these terms and conditions. They constitute a formal agreement between you and DA Business Coach (“we,” “us,” and “our”). By using our website, requesting a call, or working with us in any way, you agree to these terms. If you do not agree with them, please do not use our site or our services. 

Kindly read this page carefully. If there is anything here you do not understand, please contact us before booking or signing up. 

Who We Are

DA Business Coach is an Australian business advisory and coaching practice based in Melbourne. We help business owners grow through coaching, digital and IT support, risk and insurance guidance, and global hiring support. Throughout these terms, “you” and “your” mean the person or business using our website or services. 

Our Services

We offer a range of services, which may include: 

• Business coaching and one-on-one advisory sessions 

•  IT and digital support, including websites, automation, CRM and cyber security guidance 

• Risk assessments for businesses, arranged through our own or third-party providers 

•    Global hiring and recruitment support 

 

The exact scope of any work we do for you will be agreed upon separately, either in writing, by email, or through a service agreement. If there is a separate agreement for your project and something in it conflicts with these terms, the separate agreement applies for that work. We may update, change, or stop offering any service at any time. 

The Nature of our Advice

Our coaching and advisory services are general business guidance based on real experience. We share strategies, frameworks, and honest opinions to help you make your own decisions. We do not provide financial, legal or other regulated professional advice, and nothing we say should be treated as a substitute for advice from a qualified professional in those areas. You stay responsible for the decisions you make in your business. 

No Guarantee of Results

We care about your results and do our best to help you achieve them. The success of every company depends on many factors, including the market situation, your own efforts, and the work of your team, as well as random events outside of anyone’s control. Therefore, the results we show, discuss, or write about on our site or in reviews, and the statistics, numbers, or examples that we give, are only examples of what other clients have achieved. And while we can help you achieve similar results, we cannot guarantee that you will see exactly the same numbers or that these numbers will appear in the same timeframe. 

Bookings, Consultations and Business Health Checks

You can book a call, strategy session or business health check through our website or by contacting us. These sessions help you understand your situation and decide whether to work with us. Booking a free session does not create any ongoing obligation on either side. 

We ask that you attend booked sessions on time and give us reasonable notice if you need to cancel or reschedule. We may decline or reschedule a booking where we need to. 

Fees and Payments

Fees for our paid services are set out clearly before you commit. Depending on the service, fees may be charged as a one-off, in stages, or on a recurring basis. Unless we agree otherwise in writing: 

•    Payment is due by the date shown on your invoice or agreement. 
•    Prices are in Australian dollars. 
•    We may pause or stop working on overdue invoices after giving you notice. 

If any price on our website is shown incorrectly, we are not obliged to honour it and will let you know before taking any payment. 

Cancellations, Rescheduling and Refunds

For scheduled sessions, please give us as much notice as you can if you need to change or cancel. Any specific cancellation or refund terms for a paid programme will be set out in your service agreement. Where no separate terms apply, refunds are at our reasonable discretion and take into account work already carried out, and nothing in these terms limits any rights you have under the Australian Consumer Law. 

Third-party Services and Referrals

Some of our services involve third parties. Insurance cover, for example, is arranged through licensed providers, and global hiring may involve overseas partners and personnel. Where we introduce or work alongside a third party: 

• Their own terms, policies and pricing apply to what they provide.
•    We are not responsible for the acts, advice or failures of third parties. 
•    Any insurance product is issued by the relevant insurer or broker, not by us, and you should read their documents carefully before relying on any cover. 

We choose partners carefully, but you remain responsible for satisfying yourself that any third-party service meets your needs. 

Your Responsibilities

To get the most out of working with us and to keep things fair, you agree to the following: 

•    Give us accurate and complete information about your business. 
•    Respond to reasonable requests so we can do our work. 
•    Make your own final decisions and act lawfully in your business. 
•    Any agreed-upon fees must be paid on time. 
•    Treat our team with respect. 

If you give us incorrect information or do not follow reasonable advice, we are not responsible for the outcome. 

Intellectual Property

All content on our website, including text, graphics, logos, videos, frameworks and downloadable material, belongs to DA Business Coach or our licensors and is protected by law. Any tools, templates or materials we give you during our work are for your own business use only. You may not copy, resell, republish, or share them without our written permission. You keep ownership of your own business information and any material you provide to us. 

Confidentiality

We treat the private information you share with us about your company as confidential. Unless you consent, we use partners or trusted individuals to provide our services, or the law requires it, we won’t share your private information with third parties. For any private information we disclose to you, we demand the same consideration in return. 

Testimonials and Client Stories

Client stories, reviews, and results shown on our website are shared with permission and reflect the experience of those particular clients. Please be aware that names may be altered or shortened for privacy reasons. These stories are examples only and are not a promise of similar results for your business. 

Using Our Website

 You agree not to abuse the website, attempt to access it illegally, upload computer viruses, or use the website in a manner that would disrupt the service or affect other users’ enjoyment of the website. The website is provided without warranty or guarantee, and while we strive to make sure the information on this website is accurate and up to date, you acknowledge and agree that it cannot be perfect. This website may contain links to other websites which are outside our control, and therefore we cannot be held responsible for the content or actions on these sites. 

Limitation of Liability

Nothing in these terms and conditions shall exclude or limit any rights or remedies under the Australian Consumer Law or any other statute that cannot be excluded or limited under that statute or any other statute. Subject to that: 

 

(a) We provide services to you with reasonable care and skill, but accept no responsibility or liability for indirect or consequential loss, loss of revenue, loss of opportunity, or any other indirect or consequential loss or damage. 

(b) To the extent that a law allows us to do so, we limit our total liability to you to the amount paid by you for the service that gives rise to the claim. 

(c) We do not accept liability for loss arising from events outside our reasonable control or events in connection with your business decisions. 

 

Indemnity

You agree to cover us for any reasonable loss or claim that arises from your breach of these terms, your misuse of our website or services, or your breach of the law, to the extent the loss was caused by you. 

Ending Our Work Together

Either of us may end a service arrangement in line with any separate agreement between us or by giving reasonable notice where no such agreement exists. If work is terminated, you agree to pay for work performed up to that time. Some of these terms, e.g., confidentiality, intellectual property and limitation of liability, will continue after the completion of our work. 

Privacy

We gather and manage personal data in accordance with our Privacy Policy and Australian privacy law. In order to handle our website, you agree to handle your information. Please refer to the full details. 

Changes to These Terms

We may update these terms from time to time. When we do, we will post the updated version on this page with a new date. If you keep using our website or services after a change, that means you accept the updated terms. We suggest you check this page now and then. 

Governing Law

These terms are governed by the laws of the State of Victoria, Australia. Any dispute relating to these terms or our services will be handled by the courts of Victoria, and you agree to that. 

Contact us

If you have any questions about these terms, please get in touch: 

 

DA Business Coach 

Email: [email protected]